Frequently Asked Questions

How many sites can I use the plugin or theme on?

Us on unlimited sites, GPL (General Public License) is a free and open-source software license that allows you to use, modify, and distribute software freely. If plugins and themes are licensed under GPL, you can use them on as many websites as you like, share them with others, and even modify them according to your needs. GPL promotes the principles of collaboration and freedom in software development.

Is support included? or Do CMS Code Shop Provide Support?

We do not provide any technical support, product update will be provided for 6 month after that there is no updates will be available, to access new update after 6 month you need to purchase again.

Are these 100% genuine products?

Yes, 100%. We have active subscriptions to all the authors of the products featured on our website. We download from original authers website and redistribute from our website. The downloads are not altered in any way.

Do you provide updates to the products?

Yes. We provide update for 6 month, after that updates can’t be downloaded

Can I get a refund or money back?

Unfortunately, we’ve had to take another look at this because we felt the fair use policy was being abused. We maintain a Fair Use Polisy:

Any membership plan holder can download unlimited daily.

Are these 100% genuine products?

Yes, 100%. We have active subscriptions to all the authors of the products featured on our website. We just download from them and redistribute to you. The downloads are not altered in any way.

Can I keep the plugins/themes after my subscription has ended?

Definitely. Under the GPL licence you’re free to keep them if you want. The only thing to be aware of is that if you want access to any future updates then you’ll need to have an active subscription with us. And the single purchase comes with Life Time Updates!

Do you provide updates to the products?

Yes. As soon as we are notified about an update, we go and download it from the author and update it on our site. We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

You can also see our regular updates by visiting our changelog

Can I get a refund or money back?

In many cases, the money you mentioned are common reasons where refunds may not be provided. Here’s a breakdown of each situation:

  • Once you have downloaded a digital item, it may be challenging to initiate a refund as the seller has provided the product as described and delivered it successfully. It’s advisable to carefully evaluate the product before making a purchase.
  • If the item is materially similar to the description and preview and functions as intended, the seller may not be obligated to provide a refund solely based on personal expectations or preferences. It’s important to review the item’s description, specifications, and any available reviews or previews before making a purchase.
  • If you have purchased an item and later realize that it doesn’t meet your needs or you bought it accidentally, the seller may not be obligated to provide a refund. It’s recommended to review your purchase carefully before completing the transaction.
  • In general, the seller is not responsible for providing a refund if you lack the necessary knowledge or expertise to use the item effectively. It’s advisable to ensure that you have the required skills or seek additional assistance before purchasing specialized products or services.
  • If you request a refund as a goodwill gesture or if you can no longer access the item due to its removal, the seller may not be obligated to provide a refund. It’s recommended to download and backup purchased items promptly to avoid any issues.

Can I request a theme or plugin via your site?

Yes, Just drop as a line we will make download available ASAP.

Do CMSCodeShop.com Provide License Keys?

We can’t and won’t provide/lease/release/resell license keys. All the products offered in this website are licensed under GNU GPL License. You do not need any license keys to use them in as many of your projects you need. This plugins and themes only require license keys to get automatic updates or support from their authors.

Plugin or Theme version outdated. Can i request new version?

Definitly, Just send us product name

How long I need to wait after purchase to access my product?

No wait you will be able to download once you get purchase confirmation.

I’ve created a ticket, how long you respond it ?

We will reply your ticket within 24 hours (In rare case, can be longer) and only in business day (Monday to Friday).


 

Any unanswered Questions?

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